I'm happy to see you're being proactive in making sure everything is recorded accurately in your payroll. Addressing errors like this in a timely manner is vital in ensuring consistency in your books. Spending a few minutes today can save you hours down the road when it's time to produce your year-end forms. I can help your sort this out.
To maintain accurate tracking of your payroll taxes, the best practice is to delete and recreate the cheque. QuickBooks Online Standard Payroll is built from the ground up to equip you with tools to effectively manage your company's payroll. If this payroll was run without direct deposit, you can easily delete (or make minor edits) in just a few easy steps:
- From the left menu, select Employees (note: this can also be accessed from your Reports tab).
- Under the Run payroll button, select Pay cheque list.
- Select the cheques you wish to delete.
- (Optional) Click Print to save a copy for your records.
- Click Delete, then select Yes or No when prompted to confirm.
Check out this great article to learn more about this process: How to delete a pay cheque
To make changes to a direct deposit cheque, or if you're using Advanced Payroll Powered by WagePoint, please get in touch with one of our payroll specialists. They'll be able to take a look at your account and determine the best way to address this. Choose from the following methods to contact an agent.
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Don't hesitate to get in touch! I want to make sure your payroll is perfect.