Re: Why has our monthly fee got up?
I'd be happy to clear things up for each of you regarding the monthly subscription fee.
I want to assure you that we haven't raised the price of our QuickBooks Online plans. We can appreciate that every dollar counts for a small business owner, and because of that we always strive to offer affordable and reliable software.
If you're being charged a higher amount than you were previously, it's possible that you were on a discount that's now expired. We're always excited to offer promotional discounts when you subscribe to QuickBooks Online. These discounts can vary in length and I'd encourage you to reach out to our customer service team to confirm your charges. You can reach our phone support team at 855-253-1536 from Monday - Friday, 9am-8pm EST.
I hope this helps get your questions answered.
Have a great day.