Set up QuickBooks Desktop administrator and password


This article explains how to create a QuickBooks administrator.

Expected Outcome

By following this article you can set up an administrator for QuickBooks and assign a password.


This article should only be used to assist a customer with a payroll-related issue.


If you have an administrator set up, it appears in the User List as either Admin or User Name (admin).

To view the User List:

To set up the QuickBooks administrator and password:

Note: Transfer to QuickBooks Technical Support customers who need assistance with resetting the QuickBooks administrator password. For Payroll issues that require QuickBooks admin password reset, follow Troubleshooting QuickBooks password.

    1. Choose Company > Set up Users and Passwords > Set Up Users.
    1. Decide who the administrator will be. Choose someone who is usually available in your office.
    2. Choose Company > Set up Users and Passwords > Set Up Users.
    3. In the User List window, select Admin and click Edit User.
    4. Click the Challenge Question drop-down arrow, select a question, and then enter an answer in the Challenge Answer field.
    5. Click Next > Finish.