QuickBooks Team
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Re: Set up QuickBooks Scan Manager

That is correct, @RonM228. Even if they are from the same developer, in this instance they are essentially two different programs. However, you shouldn't run into any compatibility issues so long as everything is up to date, and the peripherals are compliant with the system requirements. From what you've said so far, it appears as though the hardware meets the requirements. With that being said, have you had a chance to try the steps that @MichelleT recommended to make sure there are no other issues with the scanner?