Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

The description of error OL209 onscreen indicates the problem is "unable to read a response.  The response may not have been returned or there may have been inadequate disk space or a disk error when saving the response to a temporary file."

I have checked my disk space (150GB available) and no disk errors in place.  Not sure how to clear the error and support information available is limited with no suggested resolution.

Thanks in advance for any help!

Level 2


Hello mschroeder, 

Let's get you back on track.

This error can be caused by a number of triggers, that's why Intuit recommends more than one solution for this problem. Here's an article with possible scenarios and their corresponding fixes that you can follow to resolve this issue:https://community.intuit.com/articles/1020449

Let us know how it goes.
All the best to you!

Level 1


The issue was a problem with my bank which has now been resolved.  Thanks for the trouble shooting instructions.

View solution in original post

Level 1
QuickBooks Team


Hey there, @Brian_T


Thanks for following the thread. 


I've found the link that was provided above that you can use. Just copy and paste it into your browser, or you can click on it. 




If you have additional questions or concerns, please let me know. I'll be here every step of the way. You can always reach out to the Community or me anytime you need assistance. Take care! 




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