Thank you for reaching out.
Let's try to rename the Qbprint.qbp file. Qbprint is a QuickBooks Desktop-created file. It contains a data line for each form in QuickBooks Desktop. It has a line for invoices and a separate line for journal entries, etc. Here's how:
- Locate the Qbprint.qbp.
Note: you may need to display hidden files in Windows to ensure you can find the file.
Windows 10/8/7 and Vista: C:\ProgramData\Intuit\QuickBooks 20XX
(where 20XX represents the version of QuickBooks Desktop version that you use)
Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
Important: Terminal Service users report finding duplicate copies of the Qbprint file with the stored client data files; double check all folders for odd instances.
- Windows 10/8/7 and Vista: C:\ProgramData\Intuit\QuickBooks 20XX
- Right-click the Qbprint.qbp file for your QuickBooks Desktop version and choose Rename . (i.e: QBprint.old-- the word "old" is added).
- Open QuickBooks Dekstop.
- Choose File , then Printer Setup.
- Click any transaction in the Form Name drop-down list and click OK. This will create a new Qbprint.qbp file.