Install
Thanks for sharing in-depth information about the problem with your recent installation, @YeoandYeo,
It looks like you've already tried all possible solutions to install the 2017 software. In this case, I would recommend contacting our Support Team for further troubleshooting.
Our representatives can provide the steps to successfully install a discontinued software. Follow the steps below to connect with a live representative:
- You must be in the Home screen to get the contact option. Once the Home page is up, go to the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen select Contact us.
- Click the Search for Something else button then type your concern in the Ask us anything box.
- Hit Search then scroll down to get your contact options.
Another option to contact us is through the web. Here's how:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact
- Select QuickBooks Desktop then Continue as guest.
- Pick your QuickBooks version.
- The self-help topics are listed in the What can we help you with section.
- For live help use the Search for something else button.
Let me know how the call goes, as I want to ensure you're being attended by our Support. I'll be right here if you need anything.
