QuickBooks Team

Install

Hi Janet,

 

We'll suppress your desktop so you can open your company files.

 

I'll be sharing with you the article to troubleshoot unrecoverable errors. Please follow the steps in Step 2 under Solution 1 down Solutions 4. You can check this out: Unrecoverable Error General Troubleshooting Steps.

 

Please let me know how the steps work for you.