Level 1

QB Pro 2021 - Registered numerous times and still requires registration/activation

Purchased download version with subscription of 2021 Pro Plus to upgrade from 2014.  Followed prompts to activate numerous times and still will not allow me to open.  Requires activation again and again. I have to work on my books this weekend.



Welcome to the Community, @SMassery27.


Let me help you get the support you need to get you back on track and be able to work on your books this weekend.


Since you're unable to succeed with the activation, I recommend you proceed with contacting our QuickBooks Support Team. They have the tools and access to check your account and assist you further with the installation process.


Here's how:


  1. Go to the Help menu of the company file, then select QuickBooks Desktop Help
  2. Hit the Contact us link. 
  3. Click Search for something else.
  4. Enter your concernthen tap Search.
  5. Click on Start a Message.

I've also attached some links you can use as reference on how to use CAMPS, view your payment history and your products, as well as some tips to get familiar with the features available in QuickBooks: 


Keep us posted if you have further questions. We'll be right here to help.