Let's go to the list of your team composition in QuickBooks Online, minoorani78.
To check what access rights you have on that firm you're working on, just go to:
- The Gear icon in the upper right-hand corner of your Dashboard.
- Under Your Company, click Your Team.
- From the list of users, check your access whether it's Master Admin or Full. Only these access rights have the option to view the Workers section.
Since you're getting that error, you probably have a Custom access. You can reach out to the Master Admin to edit your access so you can view the payroll side of QBO.
Just leave a reply if you have more questions. I'll be right here to answer them for you.