Hi @601,
There are a few reasons why you're getting an error when importing your accountant's changes from the web. Let me provide them to you and help you from there.
- Some errors occur when importing changes from your accountant. Some of these include:
- You are importing the changes to the wrong company file.
- The Accountant's Copy restriction was removed.
- The file with pending Accountant's Changes was upgraded to a new version or edition of QuickBooks Desktop.
Also, there are several options you can consider to fix these errors.
One option is to open the correct company file where the changes should be imported.
Another is to save the files on your local drive. Or save the file to your local drive if you're importing them from a USB or thumb drive.
If these steps don't work, you can run your Verify and Rebuild Data utilities to fix the damage.
You may read this article for more information: Resolve Errors and Unexpected Results When Importing Accountant's Changes.
Please fill me in if you have any other concerns. I'll be here to provide assistance.
