QuickBooks Team
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Re: Home Depot no longer connecting to Quickbooks. I spoke with them and they say there is a conn...

Hi @DecaturInvestor,

 

I appreciate you for performing some troubleshooting steps to connect your Home Depot with QuickBooks.

 

We opened a new investigation since some customers have reported that the issue still persists (INV-32613). It would be best to get back in contact with our Technical Support Team. I know you've already contacted them. However, they can add your account to the new investigation to keep you updated.

 

I'll also pass along your feedback about your experience with our Callback team to our management group. This way, they can escalate and discuss how to improve our service performance.

 

In the meantime, you can continue importing your bank transactions manually as mentioned by one of my colleague @Jen_D.

 

Thanks for your patience and understanding @DecaturInvestor while we look into this.