I appreciate you for sharing details and the steps you've performed to fix the error message when submitting a VAT return, Marty83.
Since the error message persists, I recommend contacting our QuickBooks Support Team. They're equipped with tools to securely access your account and perform screen sharing to investigate the cause of the issue. They can also provide additional troubleshooting steps to sort this out.
Here's the step-by-step process:
- Click this link: https://intuit.me/CU.
- Select the product and the edition.
- Enter a summary of your concern in the What's your question? field.
- Click Continue.
- Decide how you would like to connect with us.
To ensure you'll receive assistance on time, please see our support availability: Get help with QuickBooks products and services.
Additionally, I've added these resources to help you submit your VAT return and record the VAT payment or refund:
I've got your back if you have some follow-up questions about managing your VAT in QuickBooks. Have a good one.
