QuickBooks Team

Manage Your Account

Thanks for the update, WyrtWicce,

 

Great job for following the recommended steps provided by my colleague in this thread.

 

Let's perform one more troubleshooting step to get the company address working. You can delete and re-create the sales receipt after editing the address on your company settings. Doing this will make the changes take effect.

 

If you're still getting the same results, I highly recommend contacting our QuickBooks Online Team. They can create a ticket and send it to your Product Team for further investigation.

 

How to contact customer support

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

The Contact Support page can tell you how and when to call or email us.

 

Let me know how the call or chat goes by commenting below. I'm always around whenever you need help.

 

Thank you and stay safe!