Manage Customers and income

Thanks for getting back to us, @benjae23234.

Appreciate the details. Since you've already checked the product settings, I recommend contacting our Customer Care Support. This way, we can further investigate.

Here's how to reach out:

1. Go to Help at the top.
2. Scroll down and type "Contact a human".
3. Then, tap the Contact a human button.
4. Choose either Live Chat or Call me back.

Additionally, here's a link that covers all the tasks you can do when managing customers and income. Look for topics that fit your concern.

Drop a reply anytime if you still have questions or concerns with invoices or taxes. I'll be here for you. Take care and have a good day.