I can walk you through canceling a recurring invoice template, ria4.
Here are the easy steps on how to delete or pause an invoice transaction to recur:
- From Gear icon, click Recurring transactions.
- Look for the template you use for the customer.
- Click the drop-down arrow under the ACTION column.
- You can select either Pause or Delete. Confirm the action.
You can also check out these articles that will help you manage customer invoices:
- Customise invoices, quotes, and sales receipts in QuickBooks Online
- How to create a recurring invoice and manage recurring transactions
Keep me posted if there's anything else that you need help with. Take care!