Level 4

Expenses are not appearing on Expenses main page and on Dashboard (Expenses Box)

Hi All,

 

We entered expenses against certain supplier and can review its impact on respective accounts and can view it via navigation + Icon then Expenses then History Icon. But unable to view from the main page of Expenses (screen shot attached) and from the Dashboard (Expenses Box) too. Please guide whats wrong with the entry?

 

Regards,

Abdul Rehman.

QuickBooks Team

Manage Suppliers and Expenses

I will make sure that it gets sorted out, @Abdul Rehman.


Let me share my insights on why your expenses are not showing. There are some reasons for a transaction not to appear on the expenses page.  When you create the expenses, the account tied to the transaction must be an expense account.

 

To check this, you can try running the Transaction Detail By Account Report. Follow the steps below:


1. Go to the Reports tab.
2. Search for the Transaction Detail By Account in the search bar.
3. Select the date of the expenses.
4. Under the Rows/Column choose, the Group by drop-down button.
5. Under the Accounting method column, select Cash or Accrual.
5. Hit Run report.


You can also check this article and video  for more information about expenses in QuickBooks:
How to Record Expenses: Billable & Reimbursable.
Enter, edit, or delete expenses in QuickBooks Online.


If you need further assistance with expenses, let me know. I’m always here to help. Have a great day ahead!

Level 4

Manage Suppliers and Expenses

Hi Mary,

 

All accounts are of "Expense" type and all transactions are appearing on the "Transaction Detail by Account" report. But why not on the Expenses main page and on the Dashboard (Expense Box). 

 

Please guide.

 

Regards,

Abdul Rehman.

QuickBooks Team

Manage Suppliers and Expenses

Hello, @Abdul Rehman.

 

It's possible you've used a Journal Entry in recording your previous expense transactions. You can enter a bill, a check or an expense transaction to record an expense in QuickBooks. Let me guide you on how it works.

 

Here's how:

  1. Go to the Plus Icon.
  2. Choose either Expense, Cheque or Bill.
  3. Choose the name of the vendor from the Payee field.
  4. Enter the expense details.
  5. Click Save and Close.

You can refer to these articles for more detailed instructions in managing your expense transactions:

If you're still unable to view your expenses, we can perform basic troubleshooting steps to check if this browser-related.

  • Access your QuickBooks Online account using an incognito or private browser:
    • Google Chrome, press CTRL  + Shift + N
    • Mozilla Firefox: press CTRL  + Shift + P
    • Internet Explorer: Press CTRL  + Shift + P
    • Safari: press Command + Shift + N
  • Your web browsers store information and history that may affect its performance. If you’re able to navigate around QuickBooks, you may want to clear the cache of your regular web browsers.

You can visit these articles to learn more about fixing unexpected browser-related behaviors:

Keep me posted if you have other questions. I'm always here to help.