Level 1

Generally I use my iPhone no problems but Using my Samsung Galaxy tablet I'm getting different balances on my expense account

 
QuickBooks Team

Manage Suppliers and Expenses

Thanks for visiting the Community today, @Vincento1. I'm here to help ensure you get the correct balance on your expense account using your android tablet. 

 

This issue is likely to happen if your mobile app version isn't updated. Let's make sure the app is up to date to fix the problem. Here's how: 

 

  1. Go to the Menu ☰.
  2. Select Help & Feedback, then click Refresh Data.
  3. Then select Refresh.

 

If it didn't work, uninstall and reinstall the app to resolve unexpected behavior on mobile devices. It also updates security settings. You can also install the app using this link Android app via Google Play.

 

For future reference, get quick access to mobile app resources through this article: Mobile applications hub.

 

Feel free to visit again here in the Community if you need more help with your mobile apps. Take care.