Hello, Shirani.

Thanks for joining us here in the QuickBooks Community. I'd be happy to guide you in the right direction.

Based on the information you've provided, the best course of action would be to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of the methods listed here.

If you have any other questions, feel free to reach back out.

@Shirani 

You should contact @Fiat Lux - ASIA to condense your company file. They have the best reputation in this QuickBooks community. i.e Level 15

Thanks for the info but don't see Canada Quickbooks Desktop  Enterprise on their website?

@Shirani 

Have you contacted them? They can handle any QB Desktop files with any country versions (i.e US, UK, CA). They will ask you to answer several questionnaires before quoting their fees.

Thanks for the info

You can ask them to condense your data over the weekend to reduce your downtime.