croberts5555
Level 1
‎November 02, 2024 05:02 PM

EMAIL

EMAILING STATEMENTS SAYS - NOTHING TO PRINT. NO STATEMENTS WERE CREATED. THERE ARE NO OUTSTANDING INVOICES, CREDIT MEMEOS, FINANCE CHARGES OR STATEMENTS CHARGES FOR THE DATA RANGE OR ADDITIONAL OPTIONS YOU SELECTED.

 

 I have verified and rebuilt the data, I have used the hub tool and file doctor, but I still cannot send a statement using emails

 

 

;

Solved
Reply Join the conversation
Chrea
Level 8
‎November 02, 2024 08:53 PM

Other Questions

Which QB Desktop year version?

View solution in original post

Reply Join the conversation
croberts5555
Level 1
‎November 03, 2024 04:55 AM

Other Questions

Thank you for offering your help, I am using 2024 desktop. I finally did get my email to work, I opened an earlier saved file and did all the steps again and it worked. I reopened the latest file and was able to email the statements. I have never had anything like this happen before, and I have been a QuickBooks user for years. It was really frustrating. 

Reply Join the conversation
JamesM4
QuickBooks Team
QuickBooks Team
‎November 04, 2024 10:04 AM

Other Questions

Hello croberts5555. It's important you're able to use the program without running into issues. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further.

Reply Join the conversation