Level 2

Unable to Register QB 2015 on Windows 10 Machine

Hello,

I'm attempting to move my QB 2015 Pro application from a Windows 7 machine into a freshly installed Windows 10 machine.

I've successfully moved the application (some updates notwithstanding) along with the datafile.  The problem is with the Product Registration Card that pops up each time I launch the QB application.

The Product Registration Card prompts for information name and address along with some other user specific data. Once all that data has been entered, an error message appears indicating that the 'registration process did not finish' and I'm to 'try to register again'.

I've tried again... on numerous occasions. Any suggestions, thoughts and ideas are welcome.

 

Thanks,

 

Rob Donald

Solved