Hi, C lusty.
It's good you've performed some troubleshooting steps beforehand. Let me help further get your Employees tab accessible.
Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.
Here's how to open a private browser depending on which one you're using:
- Google Chrome: press Ctrl + Shift + N.
- Mozilla Firefox: press Ctrl + Shift + P.
- Internet Explorer: press Ctrl + Shift + P.
- Safari: press Command + Shift + N.
If you're able to access the Employees tab using the private browser, let's clear your browser's cache.
As always, you can reach out to our QuickBooks Support if you need additional help:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
If none of the steps work, try using a different browser. Please get back to me if you continue to get the same results so I can look further into this.
