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Other Questions

Thanks Emma for your reply. You refer to custom invoice templates, but my question is about the email template that is applied in the sending of the invoices (please see screenshot attached using your test site).

 

This seems to be just a single hard-wired uneditable email template? I mentioned in my original post, it's possible to change some elements of the content that appears on the email, but it's the design itself we want to change.