liztooze
Level 1

Quick books mobile app not working with ios 13 Reinstalling did not work I understand others are having same issue Any advice?

 
GeorgiaC
QuickBooks Team

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Hi liztooze,

 

We're aware of compatibility issues following the latest iOS update and we are releasing a fix on the 24th September to correct this.

 

Please login via browser on a mobile or desktop device in the interim.

 

Thanks :)

musikate
Level 1

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I am having this problem I can log in on browser but not on the app - stppped working a couple of days ago and I’ve spent ages trying to uninstall reinstall. What going on

John C
QuickBooks Team

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Hi musikate

 

What type of mobile device are you using?

musikate
Level 1
musikate
Level 1

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It’s an iphone

Allante666
Level 3

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try logging  in on your phone but turn wifi off. just use 4g  or 3g whatever you have


@musikate wrote:

It’s an iphone


 

musikate
Level 1

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That worked - Thankyou so much!!!

Allante666
Level 3

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Yeah Ive no idea why though! Im guessing maybe something to do with wifi security settings or something? Im hoping someone with greater knowledge will jump in soon!
@musikate wrote:

That worked - Thankyou so much!!!