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Glad to hear back from you, thomaslove,
Since you already did the recommended troubleshooting steps but to no avail, I would recommend contacting our phone support representatives directly.
Our representatives can provide additional technical support with this unexpected problem. They can also create an investigation specifically for the missing I sell this product/service to my customers option in the Product/Service setup.
Here's how to get our contact information:
- Click the (?) Help menu at the top right section of your QBO Dashboard.
- Tap the Contact us button.
I appreciate your time today. Kindly update me on how the call goes as I want to make sure you're all set. I'll be around if you need further assistance, just leave a comment below to notify me. Have a good one!
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