Jen_D
Moderator

Other Questions

Glad to hear back from you, thomaslove,

 

Since you already did the recommended troubleshooting steps but to no avail, I would recommend contacting our phone support representatives directly.

 

Our representatives can provide additional technical support with this unexpected problem. They can also create an investigation specifically for the missing I sell this product/service to my customers option in the Product/Service setup.

 

Here's how to get our contact information:

  1. Click the (?) Help menu at the top right section of your QBO Dashboard.
  2. Tap the Contact us button.

 

 

 

I appreciate your time today. Kindly update me on how the call goes as I want to make sure you're all set. I'll be around if you need further assistance, just leave a comment below to notify me. Have a good one!