Hey ARWMB40,
could you please send a screenshot of your tax profile page? Alternatively, you can Direct Message us your Email Address through our social media outlets, @QuickBooksUK on Facebook + Twitter, I'd like to look at your account and see IF i can help.
We may have to direct you to an accountant, if i deem there is no technical fault with the product, but we gotta start somewhere.
Welcome to the UK community page too :)
