Moderator

Other Questions

Thanks for the details, Chai Wanma.

 

Since you're file to meet the system requirements, we'll have to perform two troubleshooting steps to determine the main cause of the issue.

 

Let's start with updating the file to the latest released. An outdated QuickBooks can also be the reason why the file takes time to open.

 

Afterward, let's run the Diagnostic Tool to automatically identify and fix the issue. I'll show you how:

 

  1. Download the QuickBooks Install Diagnostic Tool.
  2. Save the file to your local Desktop.
  3. Open the Diagnostic tool.
  4. Continue with the on-screen instructions to install the tool.

 

Once done, we'll have to restart your computer to ensure that it was successfully updated. Then, let's open your QuickBooks file again.

 

Feel free to check the setup and install a multi-user network article for more information.

 

You always have me if you have questions about the multi-user network feature. Thanks for dropping by!