I appreciate you for joining the thread, @Nicole333.
Let me assist you with printing the packing slip correctly in QuickBooks Desktop (QBDT).
There are several reasons why your company file is not printing the packing slip correctly. We have methods to get this fixed. Thus, we can run the QuickBooks Tool Hub for Quick Fix Programs to sort out this matter and fix common errors.
To use the tool hub, you must first close QuickBooks. Then let’s proceed with downloading the program to your computer. Here’s how:
- Close QBDT.
- Download the most recent version of the QuickBooks Tool Hub. Save it somewhere you can easily find it (like your Downloads folder or your Windows desktop).
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Double-click the icon on your Windows desktop to open the tool hub once the installation is complete.
From the program, run the QuickBooks PDF & Print Repair Tool. I’ll show you how:
- Select Program Problems from the QuickBooks Tool Hub.
- Select QuickBooks PDF & Print Repair Tool.
- Then, attempt to print, email, or save as a PDF from your company file to test.
Furthermore, you can check out this article for more details on resolving printing issues in QuickBooks Desktop: Troubleshoot PDF and Print problems with QuickBooks Desktop
Moreover, I’m adding this article for further information to fix printing issues from QuickBooks: Resolve printing issues
If the issue persists, I recommend you contact our Techincal Support Team. This way, they can thoroughly check and initiate a further investigation by printing the packing slips. You can reach out to them by following the steps provided by my peer above, DebSheenD.
Let me know if there’s anything else that I can assist you with printing transactions. The Community always has your back. Stay safe!
