We recently migrated to quickbooks online advanced from quickbooks desktop 2021 accountant edition. We have had issues with getting our check alignment working like it did with the desktop , where details in the stub section are being cutout and if we adjust to fit the stub section for the voucher the top is off and vice versa.
The checks are brought from quickbooks so they arent the issue. Right now our end user has to manually redo the checks alignment in Adobe for every check which takes up time and can be prone to human error. When we do the fine tune alignment the sample it prints looks fine , we save the alignment but when we go to print the check and do a preview and print we see the details in the stub missing words. Also changed the printer settings to the quickbooks recommended settings and also tried a few things with support who have been no help in getting a resolution and redirect me to either give feedback which i have and post in the community.
