Welcome to the Community space, Rocky.
QuickBook Tool Hub isn't available on MAC. But, let me show you what we can do to fix this.
Here's how:
- We'll need to restart your Mac.
- After that, download the latest version for Mac by clicking Help at the top right corner, then click Update QuickBooks.
- Perform the Verify and Rebuild Utility.
- Boot your Mac in Safe Mode. This is to shut down your Mac desktop, then press the power button of the Mac. And as you hear the startup sounds, quick;y long-press the "shift" key from the keyboard.
- Once the Apple logo appears on the screen, remove your finger from the shift key.
Once done, remove PLIST Files from both the User and System. This will ensure that all data are free from any kind of errors. You can follow the steps below on how to perform this:
Delete User PLIST files
- Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
- Select the “Go” option followed by long pressing the “Options” button on your keyboard.
- Select the “Library” option, and then choose the “Preferences” folder.
- Look for “PLIST files” present next to the QuickBooks name.
- Once found, move the files to the trash bin, and clear the trash folder as well.
Delete System PLIST Files
- Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
- Tap on the “Macintosh HD” option.
- Select the “Go” option followed by long pressing the “Options” button on your keyboard.
- Select the “Library” option, and then choose the “Preferences” folder.
- Look for “PLIST files” present next to the QuickBooks name.
- Once found, move the files to the trash bin, and clear the trash folder as well.
That’s it! Restart Quickbooks and you will be surprised to see that you are no longer facing the crashing problem.
For future use, if you want to change your company file from QuickBooks for Mac to QuickBooks for Windows, feel free to read this article: Move QuickBooks for Mac file to QuickBooks for Windows.
Never hesitate to reply to this post if you need assistance in fixing your QBDT for Mac. Keep safe and have a good one!
