QuickBooks Team

Other questions

Hi there, @ExtraMeasureLLC.


I'd appreciate you for providing a complete detail and a screenshot about  your concern. Allow me to give some information on how viewing 1099 works.


Is your client's old account QuickBooks Self-Employed or QuickBooks Online? One possible reason why you're client didn't saw his information is because he created a new QuickBooks Self-Employed account instead of accessing his existing account.


If your client's existing account is QuickBooks Self-Employed, you can let him try to access his account using his full email address as the username. You can access QuickBooks Self-Employed via https://selfemployed.intuit.com/login.


While you can sign in to QuickBooks Online via https://c70.qbo.intuit.com/c70/v1810.568/0/login?redirect=true.


For additional insights, you may check out this article: Invite a contractor to add their own 1099 tax info.


If the issue persists, there would be a need for us to locate your client's account on a secured environment and verify its subscription type.  I'd recommend letting your client contact our Customer Care Team.


Please don't hesitate to visit us here in the Community if you have other questions about preparing 1099 for your vendors. I'm here to help.

View solution in original post