Ohgreatone01
Level 1

QBO Sandbox UI is different from Production UI

Specifically the Invoices look different as well as the side navigation in production. I want to make sure I have the same experience users will when using the Sandbox.

Jelayca V
QuickBooks Team

Other questions

I understand the importance of ensuring a seamless experience between the QBO Sandbox UI and the Production UI, @Ohgreatone01. Rest assured, we are committed to helping you with this matter.

 

To address this and provide you with the best possible support, I recommend reaching out to our dedicated Intuit Development Support team for assistance. 

 

By connecting you with the Intuit Developer Community, you can tap into a valuable resource for developers who are working with QuickBooks Online. This community offers precise and relevant guidance to guarantee a smooth integration experience.

 

Here's how you can get the help you need:

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product relevant to your integration.
  3. Click on "Ask a Question".
  4. Sign in and follow the prompts appearing on the screen to continue.

 

In addition to the community support, we also offer an extensive range of self-help articles. These resources can provide you with valuable guides to enhance your experience with QuickBooks. You can explore them here: QuickBooks Support.

 

If you have any further questions regarding this issue, don't hesitate to contact us. The Community is always available for you. Take care!