forestqueen
Level 2
‎November 12, 2023 01:02 PM

After migration to desktop, taxes appear as line item

I migrated from online back to my old desktop 2018 QB using a migrator. The problem with this is that now my sales tax is a line item and this is incorrect. How do I fix this? I can't call customer service because I'm using an unsupported software. I'd upgrade to 2021 for support (for PC) if I could buy a license, but it seems it's not available anywhere.

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Shania_C
QuickBooks Team
QuickBooks Team
‎November 12, 2023 02:41 PM

Other questions

We appreciate you posting here in the Community, @Forest.

 

Let me share some insights about your problem with why your sales tax is incorrect and why it is in a line item.

 

When you migrate from QuickBooks Desktop to QuickBooks Online (US only), there is a limitation on the sales tax payments. The problem is that the payments made in QuickBooks Desktop are applied to the wrong filings in QuickBooks Online companies. As a workaround, customers can delete the migrated sales tax payments and then recreate them in the sales tax center of QuickBooks Online.

 

For a more detailed explanation of this, you can check this article:

Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

I am here to assist you with any sales tax-related help. Please feel free to comment back if you need my help.

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