ProAdvisor
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Re: Merchant Center deposits not automatically matching to QBO transactions

Hello @RockUStaci 

 

My guess (because it happens to me and it is frustrating, time-consuming and defeats the purpose of using merchant services with Intuit at a higher price) is it happens when a sales receipt is deposited on the same day as a paid invoice.  That is what I noticed.  

 

For those who don't know how to reconcile these:  

 

You have to log into your merchant acct. manually to see how these were grouped when they get stuck.

 

You can post to gear>feedback and complain.  There is already a post there that you can add your name to.  As the list grows, these things get addressed.

 

Lynda