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Re: QuickBooks Pro 2019 Desktop Pro Upgrade - employee info did not convert

Hi there, @RSActg.

 

It's good to hear that your QuickBooks is now up and running. I'd just wanted to add more information about what is the best thing to do before making an upgrade in QuickBooks to prevent this issue from happening again. 

 

Before making any changes/upgrade in QuickBooks, it's recommended to create a backup copy of your company file so you can immediately restore it in case of data loss. 

 

Also, if you encounter unexpected issues in QuickBooks it's best to perform these steps below to help fix data, file, and program-related issues:

If you need additional assistance with QuickBooks, feel free to reach out to our Customer Care Team. They have necessary tools like screen sharing that can help walk you through in fixing any QuickBooks Issues.

 

That should do it!

 

Of course, you got me here in the Community if you have any other questions with QuickBooks. I'm always ready to lend a helping hand. Wishing you and your business continued success.