I appreciate the steps you've taken and for sharing some screenshots to make the PO option visible, @sstiening. Let me direct you to the support team that can help you make this work.
Since you've taken all the steps provided by my colleague, I recommend contacting our Live Support Team. They are equipped with the necessary tools to initiate a screen-sharing session to assist you further, investigate your account, and may create a case if necessary. Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click either tab to get started: Assistant or Talk to human.
- Search Contact Us.
- Hit Start a chat with a support expert.
QBDT uses many file types for the storage of various sorts of data. Check out this article for the list: File types and extensions used by QuickBooks Desktop.
I always have your back if you have questions about creating purchase orders. Simply click the Reply button below or post in the Community again. Have a successful year with QuickBooks, @sstiening!
