txssound
Level 1

POS V18 Update to R11

Hello, I've been using POS18 since 2019 and i had to restore my shop's main PC to factory defaults. When i reinstalled, I couldn't get my backup POS file to restore to my software, I currently have POS v18 and am not able to update it, is there a way to install R11 update to the POS18 I have?? 

 

Solved
JaeAnnC
QuickBooks Team

Other questions

Yes, there is, @txssound. I can share the link for downloading the R11 release patch for Quickbooks Point of Sale (QBPOS).

 

Since QBPOS v18 is no longer available for download on our website, you can go to this link to download the patch for the R11 release: https://qbpos.intuit.com/POS18.0/WebQBPOSPatch_V18R11.exe.

 

The reason why you're unable to update your QBPOS is that it is no longer supported by Intuit. If you wish to update it to the latest release (R15), use this link: https://qbpos.intuit.com/POS18.0/WebQBPOSPatch_V18R15.exe.

 

Additionally, you might want to consider Shopify as an alternative POS solution. For more information, you can visit this link: Shopify.

 

You can always visit the Community page for clarifications or further concerns about installing QB POS v18 updates. We'll be glad to address your queries. Take care and have a good one.

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txssound
Level 1

Other questions

PERFECT! Thats exactly what i needed, i used that update tool to update to R15 and now my Backup loaded with no issues. Thank you very much.. I do plan on upgrading to Shopify at the end of the fiscal year. Have a good day and thank you again! JaeAnnC

JaeAnnC
QuickBooks Team

Other questions

We appreciate the update, @txssound.
 
We're so glad to hear that the link I provided above was able to help you update your QuickBooks Point of Sale to R15 and restore your files. If you need further assistance, please don't hesitate to reach out to the Community. We'll always be glad to assist.
 
Be safe and have a wonderful day ahead!