Mudu
Level 1

How can delete inactive customer

 
Mudu
Level 1

Other questions

How can I delete inactive customer

 

 

MichaelaS
QuickBooks Team

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I'd want to share some information to assist you in removing your inactive customers, @Mudu

 

To delete inactive customers in QuickBooks Desktop, ensure the customer isn't associated with any transactions. To achieve that, follow the steps below.

 

  1. Go to the Customers menu, then Customer Center.
  2. Right-click on the inactive customer.
  3. Select Delete customer job, then click Okay to confirm.

If there are associated transactions, QuickBooks will only hide them. You can consider moving those transactions to another customer or delete them if this won't impact your financial records. Refer to the sample screenshot below:


download (2).png


If you want to run different types of reports, you can check this article to guide you further: Create and manage reports.

 

Let us know if you have other queries about managing the customer list. I'm always around to help. Have a nice day.

BigRedConsulting
Community Champion

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@MichaelaS  RE: Deleting inactive customers in QuickBooks Desktop is unavailable.

 

That is completely incorrect! Where do you get such misinformation?

BigRedConsulting
Community Champion

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@Mudu 

You can delete a customer, active or inactive, but only if they are not associated with transactions or some other data. If they are, and you try to delete them, you'll get a message that says you can't because they're associated with data.