Job Costing - Hourly Cost Rate Error
When the new Job Costing tab was made available, I was able to enter rates for employees. I have a new employee and when I try to click on the "add" it will not allow me to enter a rate. I have cleared cookies and cashe, also tried the app and different browsers with no success,
Re: Job Costing - Hourly Cost Rate Error
Thanks for the clarification, JLR9.
I checked our list or reported issues and found a similar concern as yours. With this, I recommend reaching out to our customer support team. They'll add your account to the list of affected users so you'll receive email updates once resolved.
Here's how to contact us:
- From the Help icon indicated with a question mark, select Contact us.
- Enter your concern that you can't enter hourly rates to your employees on the Projects page.
- Then, click Let's talk.
- You have two options to connect with us. It can be through chat or call.
Always know the Community team is always around to help you with your questions.