QuickBooks Team
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Re: Account balance errors after condensing data

I can add more insights about fixing your balances, @SIGMA03.


You can either create a journal entry or restore the old company file and re-run the Condense tool. However, make sure to select the transaction summation and inventory preferences you want.


Here are the steps on how to restore a backup copy:

  1. Go to the File menu.
  2. Select Open or Restore Company.
  3. Hit Restore a backup copy and click Next.
  4. Click Local Backup and choose Next.
  5. From the Look In drop-down, choose the location of the backup file.
  6. Continue the prompts until your data is restored.

You can check this link for more details about restoring a backup file.


Next, here's how to run the Condense Data Utility:

  1. Click on File from the menu bar.
  2. Choose Utilities and click on Condense Data, then select Next.
  3. Specify the date of the transactions to be removed and click Next.
  4. Move the radio-button to the transaction to be summarized, then hit Next.
  5. From the option, choose how the inventory should be condensed and click Next.
  6. Pick the transaction groups you wish to be removed, then select Next.
  7. Select Begin Condense
  8. Working on your file now will appear. A pop-up will show the total reduction in your file size and location of the backup.

That should guide you through out the steps, @SIGMA03. Let me know the outcome or if you have follow-up concerns. I'm still here to help you further.