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Re: Unresolved issue

Hi @BettyJaneB ,

I appreciate you trying to help but the steps you mentioned are all the same steps that I went through with Tech Support with the same end result (still getting error message during rebuild data). The black & white lines & the blacked out write checks were taken care of in the "fixed file" from data services but I am still left with this error message during rebuild which is the same message that popped up on June 7th so this part was NOT fixed in the "fixed file" as data services claims. This is the part, now, that I am getting passed off to this department then this department & so on.

I replied to your response on Saturday & it was awaiting approval....either it didn't get approved or there was a glitch in sending because I don't see that reply anywhere in this thread.