Re: Unresolved issue
Thanks for keeping me updated about this, @Candi2.
In situations like this, I'd suggest getting in touch with our QuickBooks for Mac Technical Support Team to better isolate this matter. They have the ability to initiate a remote viewing session to check on your data while the Community is a public forum.
Meanwhile, here are some great references that you can check out about display issues in QuickBooks Desktop for Mac for your future use:
In that event, should you have any other questions concerning QuickBooks, you can always find me here.