07-16-2019 07:45 PM
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Re: Where is the support? I can't even login to my account which I have used weekly for years. Wh...
Of course I did that, and it says it can't find any online Payroll companies. This is scary, because we've been an online payroll costumer for many years. It does not feel reassuring to see that message. Please see the attachment of the screen shot. What's also frustrating is that there is no absolutely support or chat available. I started trying to get help at 6pm. The online chat says it's available until 9pm, but it is not. There is no button showing up to start the chat. Then the phone line takes me through many menus only to find out they close at 6pm.