Level 1

Computer Crashed Now I can't recover Files

My computer crashed. I reinstalled my Quickbooks and I also did the upgrade I have Quickbooks Pro 2016 Small Business installed. I did an upgrade to Quickbooks Pro 2019.  I have tried to open my account with my back up which is on my computer. I have shut off my Kaspersky virus protection while I try to open Quickbooks. I have went into utilities on my Quickbooks and I have it allowing Hosting. Still when I try to open the backup I still get the errors:

 Hosting Mode is OFF   & QBDBMgrN not running on the computer.  I have run File Doctor a few times.

I have restarted, re-installed etc and Still I can't get my company open.  Thanks for the help!