northwestgel
Level 1

We just received an email that appears to be from Quickbooks but when I called the phone number and said I was "under 50" it said thank you for taking our survey and hung up on me. How do I email quickbooks to find out if that weird email was legit?

We just received an email that appears to be from Quickbooks but when I called the phone number and said I was "under 50" it said thank you for taking our survey and hung up on me. How do I email quickbooks to find out if that weird email was legit?

Archie_B
QuickBooks Team

Other questions

Hi there, northwestgel.

 

Security and keeping your account safe is one of our top priorities.

 

If you received an Intuit email and you're not sure about it, you can visit our website for more details about suspicious emails reported by other Intuit customers: Security notices

 

Also, these are the few things you need to look for if you’re not sure an email came from Intuit:

 

  • We’ll never ask for your personal info in an email.
  • Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
  • Any link we send you in an email will always be for an intuit.com address.

 

I've also added this links on how you can better protect your account and how we keep your data secure:

 

 

Let us know if you still have other questions or clarifications about it. The Community is always here to help. Keep safe.