We saw this issue a while a go and boiled it down to the browser's display being zoomed in, hiding the finalise button from the screen. Please try the below work around to finalise the pay run:
- When in the pay run next, follow the normal prompt to finalise the payroll.
- When you get to the message "You are about to finalise the pay run"
- On your keyboard press Control or Command then next you can press the minus ( - ) button to zoom out on the screen. You may need to select it twice.
- This should then display the Finalise button.
If this doesn't work I would encourage you also to try a browser troubleshoot through the steps here which includes trying a different browser. Of course if the issue persist please don't hesitate to reach out to our friendly support staff by clicking here.