Level 1

Credit card payments processed through QB online not showing as deposited

Hello, 

 

Occasionally, when I process a credit card payment via Stripe/QB online, the funds don't show up as being deposited in my bank account. The money will arrive, but QB Online doesn't recognize them as matching the transaction – and since the processing fee is subtracted, it doesn't match the invoice total. What should I do to resolve this?

 

Thanks -