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Re: I'm suddenly having issues connecting my Quickbooks Online account with our bank. For whatever reason, our bank stopped syncing up with our QB account in the last month.

I too can't connect to my Suntrust Account through QBO. I sent an email through my Suntrust account and was told "Online Cash Manager is not required to enroll in the Direct Connect Service. Please know that you may self-enroll for Direct Connect by accessing the Direct Connect micro site below. Online Cash Manager is no longer required to enroll in the service."

www.suntrust.com/directconnect

 

It seems Suntrust is trying to charge us $25 per month to enroll in the Direct Connect service.

 

Outrageous!