Level 1

Payments

I (currently) have one sales receipt that is not showing up when I am trying to match a deposit.

 

In the past I have created numerous sales receipts and have been matching them to the deposits when they arrive in the bank account. I receive net amounts because of fees.

 

I use the resolve toggle to account for the difference between the sales receipt and the fees deducted which then equals the net amount actually received . 

 

All my sales receipts have been created the same, however, recently I have transactions that when I use 'find match' cannot be found.