Thanks for following up with us, @Karen4120.
Yes, you can send your request to our product developers through your QuickBooks Desktop (QBDT) file. I can show you how.
- Open your QBDT, then go to the Help menu.
- Tap on Send Feedback Online, then Product Suggestion.
- Choose a feedback type and product area on the QuickBooks Feedback window.
- Enter your suggestion or feedback, name, and email address (optional), then click on the Send Feedback button.
Once done, you can visit this page, to stay current with the latest QuickBooks updates and feature enhancements: PRODUCT & INDUSTRY NEWS Product Updates.
Also, here are the links you can open for additional guides while processing payments in QBDT:
- Process payments in the Merchant Service Center
- Receive and process payments in QuickBooks Desktop
- Automatically record QuickBooks Payments bank deposits
Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!